Marketing A Window Cleaning Business During A Recession
August 8th, 2008 Posted in Window Cleaning Information, Window Cleaning Tips | No Comments »
Getting your customers to spend money on immoderate or non crucial services will require a different approach during a time of recession. It’s becoming increasingly important to change the way you market your window cleaning business as the consumer is gaining control of the communication channels.
For example things like caller ID, pop-up blockers, DVR’s, satellite radio, the national Do Not Call List and even spam blockers are driving the way we live. Advertising can no longer simply blast out an undemanding message and expect good results.
Window cleaning business owners must develop relationships with customers and provide real value not only to survive, but ultimately thrive. I’d like to share a few ideas to help you meet that goal:
1. Don’t just sell your services, become a trusted resource for your prospects and customers. Be their source and provide them with the tools and information they need to make informed decisions. A monthly or quarterly newsletter is an excellent way to position your window cleaning business as an expert in your industry. Give them some FREE tips they can do themselves, but don’t give away all your secrets. Give reference to your company website for more details or other ways to gain assistance for potential problems you can help them with.
2. Start the relationship building process by using attention grabbing, powerful marketing that IMMEDIATELY calls for a direct response and conveys benefits to WOW them. Business is a value proposition. Your customer needs a service and you have a solution. Show them the “WIFM” of your service: WHAT’S IN IT FOR ME! The company they choose to go with is the one that provides them with the best value for their hard earned money. Then give them an incentive to CALL TODAY. Don’t just tell them to call, tell them what’s in it for them to call today (i.e. limited offers, discounts, etc).
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The vast majority of people have access to the internet these days. Many of them utilize the internet for all news, shopping, and research needs. They also use it when searching for a service professional, such as an electrician, landscaper or window cleaner. Taking this into account is important for every offline service business. Here are a few reasons why it is a wise business decision to invest in a quality website:









